Expert Employee Departure
What do you do when an expert employee leaves the company?
- Whether it be due to retirement, relocation or personal decisions, there comes a time when every company loses an expert employee who retains a wide range of valuable tacit knowledge and experience. To those who succeed these expert employees there is a question of transmitting part of the knowledge and experience that make up the company’s expertise, credibility, and culture. Supporting the transmission and retention of valuable knowledge is an effective management tool to seamlessly ensure the continuity of services and tasks that the expert offers and performs for the company. We consider our approaches to be rewarding for both departing experts and for trainers of the newcomers.
As a result of these experiences, BASSETTI consultants have developed methods to enhance the knowledge of experts. This method makes it possible to organize the employee departure in three phases:
- Exploration phase of the expertise
- Diagnosis and action plan phase
- Phase for actions of pooling and transmission of knowledge
Making up for an Expert’s Departure
Transmitting and Capitalizing the Knowledge of Experts | Employee Loss | Employee Leaving Company | Knowledge Retention | Employee Retirement | Transmit Knowledge