Technical Expertise Management®

Publisher and integrator of TEEXMA®, the software for the management of technical and scientific data

+1 438 386 9749

TEEXMA® for the 

Customer Service Management

TEEXMA® provides a rigorous management of client demands and maintenance interventions.

TEEXMA® carries a process perfect traceability and disposes powerful customer return capitalisation, and indicator calculation means.

TEEXMA® is a programmable tool with other SI components, which offers: 

  • Ticket managing
  • Planify and schedule all type of intervention 
  • Optimise all sorts of resources (pieces, tooling, vehicles...)
  • Manage different types of interveners (responsibilities, competencies, habilitations)
  • Administer service contracts  and guaranty modalities 
TEEXMA® Maintenance solution strengths for customer services: 
- The flexibility of data models to adapt to as much the industrial equipment as complex systems, infrastructures or even software.
- Construction of knowledge bases and troubleshooting logic
- Process monitoring Workflow
- Automatic reports, notification, alerts generation

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Looking for more information about our solutions? Our team is here to answer all your questions:

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