First Name *

Last Name *

Company Name *

Project Phase

What was your level of satisfaction with the BASSETTI service in the project phase? * (1 = Not Satisfied / 10 = Very Satisfied)
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What were the strengths of the "BASSETTI approach"? *

What were the weak points of the "BASSETTI approach"? *

Operation Phase

What was your level of satisfaction with the BASSETTI service during the exploitation phase (= once the project is in production)? *
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What were the weak points of this exploitation phase? *

What were the strong points of this operational phase? *

How would you rate your level of satisfaction with the BASSETTI Support service? * (1 = Not Satisfied / 10 = Very Satisfied)
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Why? *

Do you use the GLPI (ticketing tool proposed by BASSETTI) ? *
YesNo
If "Yes", how often?

To Conclude

In general, would you be willing to recommend BASSETTI and TEEXMA^® ?
YesNo
Do you have any comments?

Would you agree to write a short testimonial that can be published on our website and/or shared with our prospects? *
YesNo
Would you agree to endorse us at an event we would organize in the future (e.g. Webinar, Seminar, Conference)? *
YesNo
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