Knowledge is a fundamental asset for your company, so it’s imperative to prevent the gradual disappearance of this essential, strategic knowledge. Whether it’s due to staff turnover or the absence of an effective process dedicated to the management and conservation of knowledge and know-how, knowledge erosion can have a major impact on business continuity and performance. problems, exchange solutions as well as reference models, tools and best practices. The knowledge exchanged is generally the result of experience and is often difficult to codify, but it is nonetheless essential for improving operational efficiency and skills.