In today’s rapidly changing world of work, several major factors significantly influence how
effectively organizations can share and transmit knowledge. These include:
-An aging workforce.
-Fewer opportunities for informal knowledge exchange.
-Budget optimization pressures.
-A proliferation of digital tools.

In light of these realities, organizations face new challenges. They must take action to reduce the risk of losing critical expertise, which can have serious consequences for productivity and business performance. Rethinking the knowledge capitalization model is essential to preserve vital know-how continuously—and especially before an expert leaves.