How Eramet Capitalizes on Technical Knowledge Across Global Teams

Discover how a leading global mining and metallurgical group built a centralized repository using TEEXMA for KM to secure institutional memory and foster international collaboration.

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Implementation

To safeguard its industrial heritage and optimize technical workflows, Eramet deployed TEEXMA for Knowledge Management (KM) as its unified capitalization engine. The platform transforms scattered research files and tacit engineering experience into a structured corporate asset.

The deployment introduces specific technical capabilities to streamline global knowledge sharing:
Centralized Technical Repository: Unifying decade-spanning metallurgical reports, research outputs, and process schemas into a single platform.
Structured Expertise Capture: Transforming the specialized, undocumented insights of senior engineers into formal, searchable data assets.
Advanced Cross-Referencing: Linking historical testing parameters with operational outcomes to accelerate research and development cycles.

Challenges and Solution

By transitioning to an enterprise-wide knowledge management framework, Eramet eliminated its reliance on localized knowledge and streamlined how its international teams collaborate on complex technical challenges.

Challenges

Vulnerability to knowledge drain as senior engineering specialists and researchers approached retirement.
Siloed operational data that limited the quick cross-sharing of metallurgical R&D findings between international production sites.
Inefficient information retrieval that forced engineering teams to spend excessive time tracking down historical project parameters.

Results

Protected institutional assets by ensuring decades of specialized metallurgical expertise remain accessible within the company.
Boosted engineering productivity by significantly reducing the time spent searching for legacy data and past project reports.
Enhanced global collaboration by allowing cross-functional R&D and operational teams to leverage shared knowledge instantly.

About Eramet

Industry Sector: Mining, Metallurgy, and Natural Resources.
Founded: 1880
Global Employee Count: Approximately 14,000 employees worldwide.
Core Offerings: High-grade metal extraction, specialized metallurgical processing, and sustainable resource development for the electric vehicle and clean energy markets.