Knowledge Management (KM) is a constantly evolving field that plays a crucial role in how organizations create, share, and use knowledge.

In the information age, the ability to effectively manage knowledge has become a major competitive advantage. Companies that succeed in capturing, organizing, and disseminating their know-how can innovate faster, make more informed decisions, and improve their overall performance.

Knowledge Management is becoming an essential pillar for organizations in the face of five major trends: the aging workforce in the United States and managing increasing turnover, the emerging limitations of artificial intelligence despite its rise, improving operational efficiency, identifying and mapping critical knowledge, and digital transformation.