SERVICES
People – Wisdom – Time
Our Technical Expertise Management® consulting offer enables companies to establish a coherent strategy for knowledge management and expert development.
If your problem concerns:
Business Repository
For the unification of all data, information, and knowledge from the same profession in a single repository, we recommend the implementation of a Business Repository.
Lessons Learned
The implementation of feedback from Lessons Learned for your business practices. If you encounter difficulties when encouraging experts to draw on past lessons and if the other stakeholders are not reusing these lessons, then we know how to put in place effective and sustainable systems to manage Lessons Learned.
Collaborative work
Sharing knowledge, building good practices, collaborative monitoring or solving complex problems, technical communities can be a solution.
Experts Departure
The departure of experts from your company, the transfer of their activities, and the normalization of their tacit knowledge. We propose that you test our method of enhancing the value of the Expert’s knowledge, dedicated to supporting the departure of Experts.
Knowledge Collection
A poorly documented activity where knowledge is delivered only verbally and where standardized information is dispersed throughout the company. We propose the conduct of a Knowledge Collection service to give your experts time for innovation.
Expertise
For recognition of experts, their evaluation, and their performance management, we propose the implementation of expert evaluation procedures.
Training
BASSETTI is a DataDock certified training organization.
You can obtain different levels of training in our TEEXMA® software, including:
A modular solution
Modules designed for all your employees who interact with the application
Autonomous administration of the tool
Progressive support allows for autonomous use and administration of TEEXMA®
Training your teams
A team of Trainers at your disposal and mobile in order to carry out these sessions on your site
Online Help
Up-to-date online support to find all the concepts addressed in the training
Our different levels of training are:
User training
IT Administrator Training
Business Administrator Training (Basic, Advanced, Expert)
Bassetti training courses can be covered as part of professional training. For any questions about financing conditions or procedures to be carried out, please contact your Bassetti sales representative.
